HomeFAQs
We have assembled some of the most frequently asked questions to our customer service department. If you do not find the information you were looking for, feel free to contact us and we will answer your questions as soon as possible.
Our products are suitable for various scenarios, including wedding commemorations, holiday events, company promotions, brand promotions, etc.
Yes, we support custom designs provided by customers, you can personalize them according to your needs.
After the customer submits the customization requirement, we will communicate with you to confirm the design and requirements, then provide a quotation, and finally produce and ship the product.
We will provide design sketches or samples for your confirmation, or you can provide pattern content to ensure that the customized content meets your needs.
We support a variety of payment methods, including bank transfer, Alipay, credit card, etc.
The price of the product varies depending on customization requirements, please provide specific requirements to get a quote.
Yes, we support international shipping and provide corresponding international logistics services.
We will arrange for courier or logistics company to deliver and provide logistics information for you to track.
If you find that the product has quality problems, please contact our customer service team in time and we will provide you with after-sales service.
